22,103 Certifications
Established in 2012
Welcome to MotorClubTraining.com
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Driver Training by experts who have completed 1 Million Successful Service Calls.
We’ve Certified Thousands of Drivers.
You Can Get Certified Too!
• New? Visit our Orientation Page
• Owner Looking to train your drivers? Group Packages
• Are you a Driver looking to improve your Skills? Select Courses
• Did your employer send you here with a coupon code? Get Started
We are dedicated to bringing our years of industry expertise to your team. The Motor Club Training system brings real industry knowledge to your fingertips. Once you have completed one of our certification courses, you and your team will be equipped with the best practices for industry standard towing. Watch our video to learn more about the features of Motor Club Training and examine a sample course to get a feel for our content.
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Membership Benefits
Certify your entire staff with our Pro Certification series. Or, if you just need someone on your team to brush up on their customer service skills, Motor Club Training can help. Get your organization thinking like top performing businesses across the country. Resources for members include training, certification, documentation and instructional videos to help your business run more smoothly and your training efforts to be more productive.
If you are a driver, and would like to add this training to your personal development, here is a SAMPLE EMAIL to send to your boss:
Subject: Request for Reimbursement for Customer Service Training
Dear Mr. Boss,
I hope this email finds you well. I am writing to request your support in registering for the Customer Service training offered by MotorClubTraining.com and to kindly consider reimbursing me for the cost of the course.
This training focuses on essential customer service skills that are directly aligned with our company’s goals of delivering exceptional service and maintaining strong customer relationships. Here are some key reasons why I believe this course would be highly beneficial:
1. **Enhanced Customer Satisfaction**: The course emphasizes understanding customer needs, effective communication, and problem-solving, which are critical for ensuring customer satisfaction and loyalty.
2. **Professional Development**: It covers best practices for professionalism, including maintaining a clean and professional appearance, active listening, and handling complaints or confrontations effectively.
3. **Improved Business Outcomes**: By applying the principles taught in the course, I can contribute to increasing customer retention, reducing service-related issues, and fostering positive word-of-mouth referrals for our company.
4. **Alignment with Company Values**: The training reinforces the importance of treating customers, co-workers, and employees with respect and appreciation, which aligns with our organizational culture.
The course is self-directed and asynchronous, allowing me to complete it at my own pace without disrupting my work schedule. Additionally, the cost of the course is currently discounted to $79 (regularly $99), making it a cost-effective investment in professional development.
I am confident that the skills and knowledge I will gain from this training will not only enhance my performance but also positively impact our team and the overall customer experience. I kindly request your approval to register for the course and reimbursement for the cost.
Thank you for considering my request. Please let me know if you would like more information about the course or if there are any additional steps I should take.
Best regards,
Your Driver
Learn More About Us
Motor Club Roadside Training offers the best-in-class roadside assistance training online. We provide the most comprehensive learning platform in the industry and are poised to educate other professionals to sharpen their roadside assistance skill sets. With our in-depth training lessons, detailed instructional videos and challenging exams.
Train Staff Quickly
Motor Club Roadside Training provides the best step-by-step instructional tow truck training and certifies the student after they successfully pass the testing process. Every successful Pro or Master student will be able to print their certification upon completion.
Customer Service Centered
Excellent customer service is at the center of successful organizations. Our training stays customer focused and helps to educate your staff that customer service begins with how they themselves choose to handle interactions with the customer.
Towing Services
Learn all of the aspects of the towing industry, starting with towing, roadside services and dispatching. Dispatching is vital to your operation running smoothly. With our Dispatching certification we will review industry best practices for your dispatchers. Towing and Roadside Assistance are also available.
Motor Club Training offers the best-in-class training online!
Check out all the features offered with our membership program.
With the ability to customize our training to your need, MotorClubTraining.com is truly affordable. You can either take one course as a topical refresher like “Customer Service” or “Towing”. Or sign up for a certification track if you need an employee to be trained or to correct an employees’ bad practices.