Keep up to date with what is happening with your MotorClub. Pick your provider for the latest news.

Agero Jaguar / Landrover Update
Watch the video and take the quiz.

Start by giving us a little more information:

1. During a roadside refueling event which of the following is compatible with the Easy FuelTM filler neck on Lincoln Luxury Vehicles? a.) Any funnel can be used to refuel the vehicleb.) No funnel is necessaryc.) The funnel provided with the vehicle found near the spare tired.) The vehicle can only be fueled at the gas station 2. The correct jump start procedure for the MKZ Hybrid is: a.) Directly at the battery under the hoodb.) Directly at the battery located under the seat by removing the lower seat cushionc.) Directly at the battery in the trunkd.) At the remote jump terminals under the hood 3. What is the accepted procedure for loading a Lincoln Luxury Vehicle to carriers? a.) Nylon bridles with cluster setsb.) Nylon bridles with J Hooksc.) Chain Bridles with a cluster setd.) Connecting the winch line directly to the front or rear tow eyelete.) All of the above 4. What is the correct reset procedure for the “fuel pump shut off” in the Navigator? a.) The pump has to be reset at an approved Lincoln Service Centerb.) It will auto reset by cycling the ignition on and off twicec.) Depressing the red reset button located in the left inner quarter trim paneld.) The pump will auto reset by cycling the ignition 5. The correct jump start procedure for the MKS is: a.) Directly at the battery under the hoodb.) Directly at the battery located under the seat by removing the lower seat cushionc.) Directly at the battery in the trunkd.) At the remote jump terminals under the hood 6. Towing Lincoln Luxury vehicles with a Wrecker and Dollies is acceptable if a carrier is not available. TrueFalse 7. What is the proper carrier retention method for all Lincoln Luxury Vehicles? a.) Choking lasso straps through all 4 wheelsb.) Drawing down the vehicle with the winch and rear chainsc.) 8 Point Tie Down Kitd.) All of the above are acceptable 8. Disengaging the Electric Park Brake in the MKS when the battery is dead: a.) Requires putting a 12 volt source to the vehicle to disengageb.) The MKS has a conventional foot operated manual Parking Brakec.) With the manual release functiond.) None of the above 9. Where is the Brake-Shift Interlock Override button found on the MKZ Hybrid? a.) Under the knock out next to the shifterb.) There is no Brake-Shift Interlock Overridec.) In the center console below the media hub inputsd.) None of the above 10. The correct jump start procedure for the Navigator is: a.) Directly at the battery under the hoodb.) Directly at the battery located under the seat by folding both middle row seats downc.) Directly at the battery in the rear cargo aread.) At the remote jump terminals under the hood 11. The MKS needs to be placed in “Stay In Neutral Mode” to be loaded to a carrier for towing? TrueFalse 12. When changing a tire on the Navigator the Automatic Power Deploy Running Boards should be disabled through the Information Display to ensure the safety of the Service Provider? TrueFalse 13. Disengaging the Electric Park Brake in the MKZ Hybrid when the battery is dead: a.) Requires putting a 12 volt source to the vehicle to disengageb.) The MKZ Hybrid has a conventional foot operated manual Parking Brake c.) With the manual release functiond.) None of the above 14. What is the correct reset procedure for the “fuel pump shut off” in the MKS? a.) The pump has to be reset at an approved Lincoln Service Centerb.) It will auto reset by cycling the ignition on and off twicec.) Depressing the red reset button located behind the passenger side kick paneld.) The pump will auto reset by cycling the ignition 15. The High Voltage Battery in the MKZ Hybrid requires disabling prior to loading on a carrier for towing? TrueFalse 16. What is the minimum ANSI requirement while working roadside on an Interstate Highway? a.) Class 2 Vestb.) Class 2 Vest & Class E Pantsc.) Class 2 Shirtd.) Class 3 Shirte.) Both A & Cf.) Both B & DAny of the above 17. When arriving on scene you should always greet the customer and: a.) Give them a high five.b.) Tell them you are in a hurry.c.) Hand them a business card.d.) Don’t say a word to them. 18. When speaking to a customer while in transport to the dealership you should let them know: a.) That you tow these vehicles all the time and they always breakdown.b.) That you are trained and certified by Lincoln and have experience in transporting these vehicles.c.) Using a small chain between the eyelet/frame hood and the winch line hookd.) The vehicle they drive breaks down all the time and they e.) should go buy a different type of vehicle 19. Vehicle inspection forms should be completed on what vehicles? a.) Every Vehicleb.) Only those vehicles with prior damagec.) Only those vehicles damaged by another Service Providerd.) Lincoln Vehicles onlye.) Vehicles 2014 and newer 20. Additional cribbing may be needed while loading and unloading low clearance vehicles: TrueFalse 21. It is acceptable to drag a Lincoln vehicle onto a carrier deck, while still locked in Park. TrueFalse 22. Always check the back of the vehicle for clearance while loading and unloading a vehicle, especially the exhaust tips. TrueFalse 23. When operating a tow truck on the highway you should use the controls: a.) The controls closest to you when you get out of the tow truck.b.) On the traffic side of the truck.c.) On the side of the truck that the local media coverage is on.d.) On the Non-Traffic side of the tow truck. 24. When arriving at the dealership you should: Proceed to the rear of the dealership and drop off the vehicle in an empty spot and leave. a.) Check in with the service department, ask them where they would like the vehicle, once unloaded do a walk around with a service representative and have them sign the walk around form.b.) Unload the vehicle, leave the keys over the visor and assume the owner will call them and they can find the car in the lot later that day. Name * Last * Email * Phone * Company * reCAPTCHA If you are human, leave this field blank. Δ